Technology Architecture & Strategy

Building an effective business and systems strategy starts with outlining key objectives and mapping out what an ideal future state looks like and how to get there. Through discovery workshops, collaborative discussions, and key technical analysis, we understand and document the gaps and pain points in the current systems architecture and identify technology enhancement opportunities that create immediate value while enabling future change and growth.

A refined shortlist of leading technology solutions and ancillary applications helps orient further conversations and decisions on how your organization can best weigh the advantages of each option. Our team develops this list based on your strategic objectives and specific business needs and provides guidance on benefits, risks, and opportunities for the broader group of decision-makers to formally evaluate and confirm which solution(s) may be a best fit to evaluate for implementation.

Through a structured, objective vendor evaluation, we support clients by facilitating use-case demonstrations that showcase critical functionality weighed against the organization’s core requirements. Feedback is collected and aggregated to inform consensus-building discussions and final decisions. When a software provider is ultimately selected, we can provide key negotiation support during the contracting process to drive savings and ensure all requirements are met.

Our project and resource plans guide you through the full deployment process with key insight into the various complexities and nuances expected during the implementation, the level of effort required by all teams, and a methodology for addressing any gaps in resources or skill sets. Implementation readiness activities can also include planning for organizational readiness, technical readiness, financial readiness, and risk mitigation.

For complete end-to-end support, we provide expertise and capacity to ensure project management best practices drive successful implementations. Our proven tools and templates set up the implementation for success, including key non-configuration activities such as testing, data conversion, business process design, change management, and cutover planning. These services help support the organization during the implementation to drive efficiency and mitigate common risks.

After go-live, there are subsequent opportunities for software upgrades, new applications, and practical integrations to ensure your technology stack continues to work for you, not against you. As your organization evolves, the ongoing optimization of your systems ecosystem can reduce unnecessary spend, automate manual processes, and free-up staff to engage in higher-value strategic activities.