Challenge

ACI Learning, a SaaS learning and training platform, was engaged in a lengthy process of consolidating several acquisitions and was aiming to create a single financial package out of three different accounting systems. Navigating this accounting challenge meant compensating for a host of outdated and outmoded reports and practices. It also required manual reporting and reconciliations to achieve confidence in their data.

This led to piecemeal datasets and reports to properly recognize company revenue, a reality that resulted in further process inefficiencies and data quality concerns. Leadership began to survey possible technology solutions and implementation partners.

How We Helped

CrossCountry Consulting’s team of certified NetSuite experts recommended NetSuite as the software of record. To tackle ACI Learning’s primary pain point, disparate accounting systems, the team initially focused on tailoring a full financial reporting package to ACI Learning’s specific use case. This included:

  • Systems and data migrations.
  • Enabling process automations within NetSuite.
  • Removing process redundancies and complexities for report generation.
  • Designing workflows to seamlessly communicate and deliver financial reports to majority owners and key stakeholders.

The custom reporting system replaced most of the manual accounting efforts, which unlocked newfound visibility in revenue and forecasting.

Results

ACI Learning team members quickly found NetSuite incredibly powerful in day-to-day activities and as a central component of long-term accounting efficiencies. In addition to implementing the system, the team also:

  • Built confidence and user adoption through training, resources, and systems updates as the company evolved.
  • Collaboratively iterated on a comprehensive report for auditors.
  • Designed a new approach to tracking, compiling, and sharing actionable revenue insights.

ACI Learning continues to improve its NetSuite instance and leverage further capabilities as business demands change and operations scale.

*SCS Cloud is part of CrossCountry Consulting.